Services

We help clients design and implement elegant information management solutions that serve both end users and content managers.

Whether you need strategic support aligning on a vision or tactical chops to audit and update content, we can right-size a mandate for you.

Digital strategy

When the possibilities are endless, constraints are required to get started. We can help frame the challenges you’re facing to get your teams on the same page, and shift into gear with digital strategies for now, soon and later.

Vision & goals alignment

Stakeholder management

Strategic directions

Prioritization & roadmapping


User research & experience

Experience is everything, so understanding your users’ needs and pain points is critical to designing for them. We go to the source and collect actionable insights to inform every step of a digital project.

Competitive analysis

Heuristic audit & evaluation

Needs elicitation

User journey mapping


Information organization

At the end of the day, users are looking for information – to make a decision, take that next step or simply to understand. Make sure your information organization schemes match your users’ mental models and fit with your processes so that you (and your users) can work smarter, not harder.

Content audit

Data modelling

Taxonomy & metadata development

Information architecture & navigation


Looking for inspiration?

Adrienne regularly gives presentations to share knowledge on best practices and lessons learned in information management.

Drupal for reproductive rights! Using discovery to drive development for Planned Parenthood Direct
Do you actually need a website? Getting your digital property to live up to your brand
Adrienne speaking in front of a podium with a slides screen
Do you actually need a website? Getting your digital property to live up to your brand