Services
We help clients design and implement elegant information management solutions that serve both end users and content managers. Whether you need strategic support aligning on a vision or tactical chops to audit and update content, we can right-size a mandate for you.
Digital strategy
When the possibilities are endless, constraints are required to get started. We can help frame the challenges you’re facing to get your teams on the same page, and shift into gear with digital strategies for now, soon and later.
Vision & goals alignment
Stakeholder management
Strategic directions
Prioritization & roadmapping
User research & experience
Experience is everything, so understanding your users’ needs and pain points is critical to designing for them. We go to the source and collect actionable insights to inform every step of a digital project.
Competitive analysis
Heuristic audit & evaluation
Needs elicitation
User journey mapping
Information organization
At the end of the day, users are looking for information – to make a decision, take that next step or simply to understand. Make sure your information organization schemes match your users’ mental models and fit with your processes so that you (and your users) can work smarter, not harder.
Content audit
Data modelling
Taxonomy & metadata development
Information architecture & navigation
Looking for inspiration?
Adrienne regularly gives presentations to share knowledge on best practices and lessons learned in information management.