Knowledge and information, managed.
Adrienne helps clients design and implement elegant information management solutions that serve both end users and content managers.
Our services
No mandate is too small! Whether you need strategic advice, a specific deliverable or just help asking the right questions, we’re here to help.
Discovery & research
Elicit needs from a variety of stakeholders and align on a common vision
Digital strategy
Consolidate needs and objectives into an actionable strategy
Information organization
Craft and refine information architectures, content models and taxonomies
See our work
From strategic accompaniment to tactical delivery, our range of project work is right-sized to fit your needs.
Royal Ontario Museum (ROM)
- Led technical discovery to elicit use cases and connect them to a target content model
- Audited and revamped the content model to align with organizational objectives & user needs
- Delivered strategy leveraging existing content types, attributes and taxonomies to power the target end user experience and enable efficient content management and governance for content editors
University of Oregon Libraries
- Facilitated user research activities to map the current and target user journeys and identify opportunities for improvement
- Ran and analyzed card sorting and tree testing exercises to generate ideas for and validate a proposed information architecture and navigation scheme
- Recommended optimized user flows across the main site and core integrations – room reservations, live chat, catalogue
Speaking engagements
An experienced presenter, Adrienne loves sharing best practices and lessons learned from her work in the trenches.
Featured talk: Discovering Discovery
In this talk, Adrienne and co-presenter Ian Barcase of York University shared the value of investing in robust discovery activities for digital projects – and the pitfalls of skipping steps!
